Terms & Conditions
User Agreement and Terms of Use of this website:
Use of the GolfInItaly.org ("we", "us", " GolfInItaly.org ") website ("the site") constitutes acceptance of the GolfInItaly.org User Agreement ("the agreement") and Terms of Use ("terms"). The user of the site ("you") represent that you have read and understood these terms and agree to be bound by them. If you do not agree to all the terms and conditions on this page, please do not use this web site. Use of any internal or external links on GolfInItaly.org constitutes acceptance of the terms on this page. If you do not agree with these terms, please exit this site by closing the browser window.
In order to use this site you must agree to be legally bound and to abide by the terms and to indemnify and hold GolfInItaly.org harmless from all alleged or actual damages, claims and expenses relating to any warrant, guarantee or representations made on the website or linked sites. This also includes, without limitation, attorney's fees. The use of this site for any reason is deemed to be an agreement of this condition.
Disclaimers
Bearing in mind that this is a free "public access" site, it is a condition of use of the site and the materials in it that use is at the user's own risk. We give no representation or warranty as to the accuracy of the content of the site and assume no responsibility for errors or omissions in it or the effect it has upon your computer. We disclaim all liability in respect of such information and its provision. Neither GolfInItaly.org nor any of the site's editors or contributors shall be liable for any loss or damages suffered as a result of any use of the site, including but not limited to direct loss, consequential loss and loss of profits. We do not assume, and therefore disclaim, any liability for any loss or damage caused by errors or omissions. GolfInItaly.org is provided on an "as is" and "as available" basis. We shall not be liable for any direct, indirect, incidental, special, or consequential damages. This includes, without limitation and even if we are advised of the possibility thereof, any damages for loss of goodwill or any and all other commercial damages or losses including loss of profit, that result from the use of, or inability to use GolfInItaly.org. In no event will GolfInItaly.org be liable for indirect injury.
Third Party Disclaimer
GolfInItaly.org disclaims any responsibility for the content of any third party materials provided through or on this Internet site. Individual merchants listed on this site provide their own order processing and customer service. Any recommendation made on this site is a personal opinion only and does not constitute any form of warrant, guarantee, promise or assurance. The merchantability or fitness for a particular purpose of any product is not guaranteed.
Indemnity
In order to use this site you must agree to be legally bound and to abide by the terms and to indemnify and hold GolfInItaly.org harmless from all alleged or actual damages, claims and expenses relating to any warrant, guarantee or representations made by the individual merchants or linked sites. This also includes, without limitation, attorney's fees. The use of this site for any reason is deemed to be an agreement of this condition.
Availability Of Service
We do not warrant or guarantee that the GolfInItaly.org website service will be uninterrupted or error-free. We do not make any warrant or guarantee, either expressed or implied as to the accuracy, validity, completeness, suitability, reliability, or currency of any information content within its site or sites to which it is linked to. No responsibility will be accepted for call charges sustained as a result of automatic connection to the internet due to advertisers page refresh commands or for any reason. It is the visitor's responsibility to disable automatic connection in their Internet settings.
Links And Site Content
Links to other web sites are provided solely as a resource guide and do not represent an endorsement or guarantee, either expressed or implied. GolfInItaly.org does not assume any liability for any of the products, services, or data of any other sites. GolfInItaly.org is a facilitator of links to the content of other sites and as such has no editorial control over the content of such linked sites in the same manner that a public library has no control over the content of the books that it distributes. It is the responsibility of the user to evaluate the information, opinion, advice, or other content contained within the site. Where a comment or advertising message is labeled "free", visitors should check that this is currently the case before proceeding. GolfInItaly.org cannot verify the validity or quality of any inclusions contributed by a third-party. If you believe any link to a third party site found within the GolfInItaly.org website infringes your intellectual property rights, please contact us in writing so that we may review any alleged infringement. This site has not verified, reviewed or approved all linked sites and makes no representation warrant or guarantee as to any such sites accuracy or suitability. Through its links, GolfInItaly.org is offering access to a wide range of information, including historical materials that may contain negative stereotypes or offensive terminology. All such materials must be viewed in the context of their relevant time period. If you have any enquiries and disputes with linked sites they should be directed to the individual sites involved. We reserve the right to cancel or refuse orders for items or services offered at an incorrect price on GolfInItaly.org or through its links. We cannot be held responsible or liable for any loss or damage due to reliance on information obtained through GolfInItaly.org.
Information Indemnity
The user agrees not to rely on any information obtained from GolfInItaly.org and indemnifies us from mistakes, omissions, errors, interruptions, delays of service or performance, defects, harmful components, viruses and bugs, howsoever caused. It is the user's duty to execute anti-contamination or virus software and ensure that any information, if contaminated or infected, will not damage the user's information or system. The entire risk as to the use of GolfInItaly.org is with the user. GolfInItaly.org is not responsible or liable for telephone, network, ISP, electronic, computer or other communication problems or failures of any kind. Personal information sent to GolfInItaly.org is at the sender's own risk. Educators should review a website before directing students to it. Sites change frequently and might contain different content than on a previous visit. Price and availability information is subject to change without notice. Currency conversions are indicated for convenience only and should not be relied upon.
Severance
If a term, covenant, provision, or condition of this agreement becomes, or shall be held by any court of competent jurisdiction to be against public policy or illegal, all remaining provisions of this agreement shall remain in full force and effect and unaffected, impaired or invalidated by this decision. The invalidated item shall be modified by the parties to the full extent possible to carry out all the intentions and directives stated in this agreement.
Variation
Whilst it is not our intention to do so, GolfInItaly.org reserve the right to change its policies and terms at any time. Any such changes will be posted on this page. Price and availability information is subject to change without notice. We do not assume, and therefore disclaim, any liability for any loss or damage caused by errors or omissions.
Important Note
The advice and information provided by GolfInItaly.org is for general help and guidance only and anyone at all unsure of how to deal with a specific problem should consult an appropriate professional. We do our utmost to bring you relevant and reliable information, but we can take no responsibility for any advice offered.
Headings
Headings are for reading convenience only and are not to be used in the interpretation of this agreement.
Force Majeure
GolfInItaly.org will not be liable for additional expenses incurred through travel delay, Acts of God, force majeure or events beyond our control. Force majeure is unusual and unforeseeable circumstances beyond our control such as war or threat of war, riots, civil unrest, terrorist activity, industrial disputes, natural or nuclear disaster, fire or adverse weather conditions.
Governing Law
Any disputes arising out of this Agreement shall be governed by the laws of Italy. You agree to consent to the exclusive jurisdiction of Italy, and any action concerning this Agreement shall be brought the courts of Como.
Accuracy And Information
GolfInItaly.org has taken all care to ensure published information and prices are accurate however if we identify an error or omission following publication, we will inform you before confirming your booking.
The revised information will then form part of your contract. If an error or omission is discovered after your booking is made, we will always try to advise you prior to your holiday.
Payment Terms
A minimum deposit of 25% of the total package value must be paid at the time of booking to secure a booking. We may also be required to ask for additional deposit amount for certain bookings where we need to pre-pay an additional sum to secure your booking.
The balance of your booking must be paid no later than 8 weeks before the date your contracted break is due to commence.
Bookings made less than 8 weeks before your date of arrival must be paid in full at the time of booking. If the balance is not paid by the due date, we reserve the right to cancel your booking and retain your deposit
Accepted Forms Of Payments
GolfInItaly.org accepts the following forms of payment:
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Credit cards by PayPal: Visa, MasterCard and American Express. Please note that all payments made by credit card carry a 2.5% handling charge.
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Bank Transfers from within the Euro monetary union are accepted on any balance with no handling charge
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Bank Transfers from outside the Euro monetary union are accepted on balances over Euro 1,000
Price
All hotels quoted by GolfInItaly.org are meant per night per person sharing a double standard room with breakfast. Any other supplement (single room, other typology of rooms, etc.) will carry a supplement.
All packages quoted by GolfInItaly.org are meant per package per person and include the accommodation, the breakfasts and/or the green fees and other services as described in each package. Any other supplement (single room, other typology of rooms, etc.) will carry a supplement.
All rental cars quoted by GolfInItaly.org include VAT, Unlimited mileage, Airport Charge, CDW, THW, LAF, TAX. The daily rental period lasts 24 hours.
All services quoted quoted by GolfInItaly.org are meant per person.
We reserve the right to increase the price of any golf holiday advertised on our website.
Booking Confirmation
On receipt of your payment via the methods stated in (3), we will email confirmation of your booking. The confirmation will clearly state the balance to be paid and the date by which it is due.
Please check the confirmation carefully to make sure that all your booking details are all correct. Contact us if your confirmation appears to be incorrect or incomplete and we will endeavour to make the necessary changes.
GolfInItaly.org reserves the right to make changes to and correct errors after bookings have been confirmed.
Dress Code
We cannot accept any responsibility in any ruling by the hotel/golf course if you or any of your group is unable to play due to inappropriate attire.
Please check before you travel that your group is aware of appropriate golfing attire.
Standard Of Play / Golf Etiquette
Knowledge of golf etiquette and the rules of golf are expected by all members of your group. Some golf courses will require handicap certificates before accepting visitors, which we will try to advise you of at the time of booking.
Tee-Times
Golf courses reserve the right to alter confirmed tee times. If your confirmed golf club cancel your reservation or change your tee time we will try to find a suitable alternative. You will be charged or refunded for any difference in the original cost. Such changes do not entitle you to cancel a holiday that is part of a package.
Please also be aware that some golf courses may pair you up with other golfers during peak times and that at week-ends and during the holidays, tee-times may be fixed in the afternoon
Condition Of Golf Course
The condition of golf courses varies throughout the year. General golf course maintenance on tee boxes, fairways and greens are an essential feature of golf course preparation. GolfInItaly.org cannot be held responsible for the impact of such work.
Our Descriptions
The descriptions of the hotels and golf courses and other aspects of the holidays are based on opinions gained on site visits and on the opinions of hotels themselves. We are not always able to exercise control over all the components of the holiday arrangements and it is possible that an advertised amenity be withdrawn or changed due to various reasons such as water conservation, renovation work, etc. We will advise you if we become aware of a major change but we cannot accept liability for loss, damage or inconvenience in such circumstances.
Behaviour
Throughout your booking with GolfInItaly.org you accept full liability for any damage or loss caused by you or any member of your group.
Cancellations / Amendments
It is possible for you to change numbers or cancel your holiday at any time provided that the person who originally booked the holiday sends us written notice by letter or email.
Cancellations after the deposit has been paid to GolfInItaly.org will result in loss of all deposit monies paid.
Cancellations made after final balance has been paid to GolfInItaly.org will result in loss of all deposit monies paid, and monies paid equivalent to the loss GolfInItaly.org would incur.
Special Offers
Please note that Special Offers are subject to availability as well as specific booking and travel periods. Due to the nature of these offers vouchers can not be redeemed against these.
Price Changes
Should there be any increase in the cost to us, caused by currency exchange rate fluctuations, Government action, or changes in air or ferry fares, we will only absorb 5% change. You will be required to meet any increase between 5% and 10%. If we have to increase the price of your holiday by more than 10%, you will have the option of continuing with the holiday arrangements and meeting the extra costs (above 5%) or of cancelling with a credit note of any money you have paid to us, except any charges we have incurred for amendments. If you decide to cancel the holiday, you must do so within seven working days of the issue of the revised Confirmation of Booking Invoice. If there should be any decrease in cost to us by more than 5% then we will refund the difference.
Passports, Visas And Health Requirements
A passport or an identity card are necessary to travel to Italy. Most European countries enjoy the same level of medical service as in Italy however GolfInItaly.org recommends all clients to obtain from their Local Health Authority office a specific form or a declaration for presentation when seeking medical assistance abroad that entitles you to reduce cost emergency treatment. GolfInItaly.org accepts no responsibility for visa requirements, and advises all travellers to ensure that the requisite documents are in place prior to travel.
Insurance
GolfInItaly.org strongly recommends you undertake a travel insurance.
Weather Conditions During Your Golf Holiday
Bad weather is unavoidable during the course of the year and as a result golf courses may either close or the golf course will operate temporary tees and greens at their sole discretion.. Golf courses reserve the right to close or operate temporary tee boxes / greens.
In the event of bad weather our “Bad Weather Policy” is as follows:
Prior to Arrival Date
Should you choose not to travel, subject to the policy of the hotel / golf course (our supplier’s) in these circumstances, we will try and postpone your golf holiday; however price supplements may be incurred depending on when your holiday is re-booked. No refunds are available under any circumstance for cancellations made due to golf course closure.
During your Golf Holiday
Golf played on temporary greens and tees is non-refundable and is considered to be an accepted part of playing golf during periods of bad weather. Please note that trolley and buggy bans occur frequently when a course is wet and are determined by those in charge of the golf course. GolfInItaly.org cannot be held responsible due to inclement weather conditions.
If you are unable to play golf on your break due to golf course closure we will, without guarantee and at our supplier’s discretion, try and obtain a green fee vouchers for the golf element of the break. Please note that we sell “Winter Holidays” (October – March) at a discounted rate. Any refund during the Winter Period will not be equivalent to the full green fee and with most winter holidays the golf element is considered complimentary.
Each hotel and golf course sets its own “Bad Weather Policy”. All decisions regarding green fee vouchers are solely at the discretion of the hotel and golf course and are final. We cannot be held responsible should inclement weather prevail.
Special Requests And Medical Problems
If you have any special requests, you must advise us at the time of booking. Although we will endeavour to meet any such requests we regret we cannot guarantee to do so.
Complaints
GolfInItaly.org acts as an agent for each hotel. If you have a complaint or experience any problems during your holiday please inform the hotel immediately during your golf holiday. We recommend that you speak to the Hotel General Manager and take the matter up with him/her directly. If you do not reach an acceptable conclusion during your golf holiday please notify us in writing by letter within 28 days of your date of return.
Please note: All complaints must be made in writing. Complaints cannot be dealt with over the phone or by email.
Liability
If you have any complaints concerning any services we provide you must inform us in writing by letter or email within 28 days of your date of return.
Any assistance provided in resolving a complaint in relation to any Resort booking is provided on a goodwill basis and in our capacity as an agent.
If you have a complaint concerning any services we provide, as opposed to any service provided by any third party such as a hotel for whom we are not responsible, you must inform us immediately in writing within 28 days of your departure date. We regret we cannot accept any liability if we are not so notified. Our maximum liability to you if we are found to have been at fault in relation to any service we provide is limited to the commission we have earned or are due to earn in relation to the booking in question.
Third Party Liabilities:In the event that your booking with GolfInItaly.org involves the use of services from a third party e.g. a flight, ticket, hospitality then the liability associated with your booking will be based on the value of the pre-payment made to a third party as part of the booking in order to confirm these services. These terms associated with this genre of booking are available on request and are outside GolfInItaly.org’s standard booking terms.
Extras
Please note that all extra's consumed on site such as Food, Drink, Entertainment, Spa Treatments and Transport must be paid for by you and your booking with GolfInItaly.org only includes the package set out in your confirmation email and invoice. We accept no liability for any charges you consume on site in relation to any extras outside of your package.
Changes And Cancellations By Us
GolfInItaly.org reserves the right to make changes to and correct errors on our website and in our brochure both before and after bookings have been confirmed.